All of Taina Penteado’s products and services subject to the rules published below. These may be updated by us from time to time without notice to you. Taina Penteado is referred to “I” or “my” below. I accept Cash, Checks and Money Orders. I require a signed contract along with deposit payment or payment in full to proceed with design or production of your project. Custom orders required a non-refundable deposit.
Shipping: Customer is responsible for all shipping charges. All packages will be insured through shipping company. Customer is responsible for filing claims with the shipping company. I do not refund shipping charges. I am not responsible for products damaged in shipping, mis or redirected products, or any other circumstances out of my control.
Warranty Disclaimer: Products are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, I disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Graphics due to their custom nature are not warranted. However, if your graphic is incorrect or damaged in shipping please contact me within 48 hours of receiving your Graphic and at our discretion we will make the proper arrangements.
Limitation of Liability: I shall not be liable for any special or consequential damages that result from the use of, or the inability to use, or the performance of the products, even if I have been advised of the possibility of such damages. When placing an order the customer agrees to the terms or limited liability, and return and refund policies. My limit of liability is the purchase price of the product or graphic purchased. The customer agrees to Taina Penteado harmless for any other costs other than those associated with the direct purchase price of the product or graphic purchased.
Returns and Refund Policy: I must be notified within 48 hours of customer’s receipt of items, of any damage or defects. Returns will NOT be accepted on custom orders and not without prior authorization. Goods may be exchanged, refunded or repaired at my discretion, if it is within the return policy time frame. Return requests must be made within 7 calendar days of the receipt of the product. Authorized returns will incur a 15% restocking fee and all shipping costs will be deducted from refund or credit. The product must be returned within 14 calendar days of the issuance of an RGA (Returned Goods Authorization). This authorization is given by me. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product and be in sellable condition. Please do not return any goods without an RGA issued. Any time you have a concern or problem, just call 1-646-862-7638.
PRICING: Prices as indicated, are minimum estimates for design or sign work only. Photostats, typography, photographs, overtime, changes and or additions, delays caused by the customer, special consultations and all other work expense that cannot be estimated accurately in advance will be billed extra unless otherwise specified.
ARTWORK: All designs and artwork on this web site are the Property of Taina Penteado and may not be reproduced, copied or used without the written permission of Taina Penteado. Finished art, mechanicals, and signs will be released for use by the customer only for the specific use stated in contract. Mechanicals, original art, concepts, sketches and materials other than signs originated by me are the property of Taina Penteado. Only written agreement for Usage of Designs or Transferring of Rights with signature will be accepted.
DESIGN DEPOSIT: The design deposit covers minimal costs involved in developing a concept. It does not cover the actual purchase of a custom design or concept, which would be figured at an hourly rate and or usage rate. All artwork, designs and concepts remain the property of Taina Penteado unless agreed upon in writing.
SPECIAL CONDITIONS: Special conditions on customer's purchase orders in no way negate the Conditions Of Sale. In ordering the work described, the customer accepts all of these conditions whether noted on his/her purchase order or not.
CLIENT: Customer agrees to pay all costs of collection in the event of default of payment by the customer, including a reasonable attorney's fee. In the event of delinquent payments, the customer will be charged a rate of 1-1/2% interest for every month after the first 30 days, and agrees that signage is subject to repossession. Customer agrees that in signing agreement they are signing in an individual capacity, as co-obligator, and as the Authorized Person of the Business.
Warranties and Disclaimers: Although I have attempted to provide accurate information on its web site, I assume no responsibility for the accuracy of the information. I may change the services or products mentioned at any time without notice. Mention of non-Taina Penteado products or services is for informational purposes only and constitutes neither an endorsement nor a recommendation. Except as expressly provided otherwise in a written agreement between you and I, all materials and services on this site are provided "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, I make no warranty that: 1. the services and materials will meet your requirements, 2. the services and materials will be uninterrupted, timely, secure, or error-free, 3. the results that may be obtained from the use of the service or materials will be effective, accurate or reliable, 4. the quality of any products, services, or information purchased or obtained by you from the site will meet your expectations.
This site could include technical or other mistakes, inaccuracies or typographical errors. I may make changes to the materials and services at this site, including the prices and descriptions of any products listed herein, at any time without notice. The materials or services at this site may be out of date, and I make no commitment to update such materials or services. I assume no responsibility for errors or omissions in the information, documents, software, materials and/or services which are referenced by or linked to this site. References to other corporations, their services and products, are provided "as is" without warranty of any kind, either express or implied. In no event shall I or my suppliers be liable to you or any third party for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not I have been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of this site or of any web site referenced or linked to from this site.
All material and information published or otherwise accessible through this web site is owned by me. All visitors to this web site shall abide by any notices or restrictions contained in these Terms of Use or elsewhere in this web site. All content is protected by copyright as a collective work and/or compilation, pursuant to United States copyright laws, international conventions, and other copyright laws. In addition, elements of this site are protected by trademark and other laws and may not be copied or imitated in whole or in part. Any reproduction, modification, publication, transmission, transfer, sale, distribution, performance, display or exploitation of any of the content, trademarks or logos, whether in whole or in part, without the express written permission is prohibited.